FAQ > What is the purpose of the service contract for my telephone exchange?

What is the purpose of the service contract for my telephone exchange?  download

Telephone exchanges are now completely configurable and can be perfectly adapted to operations specific to each company.

To ensure sustainability and service continuity, it is important that your supplier can guarantee a service contract that offers:

  • true phone support
  • remote maintenance (remote access for programming changes)
  • updates
  • backup service of the exchange data
  • on site hardware troubleshooting
  • replacement of defective equipment due to age
  • equipment loans for the duration of repairs
  • remote diagnostics
  • tips for using the terminals and software

BELGIUM TELECOM offers all this!

 

Also see: Why trust us

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support contract ensures sustainability and service continuity

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